Citizen Resource Center

The Citizen Resource Center provides La Crosse residents with a centralized location for complaints, service and information requests. The CRC not only acts as a Help Desk for residents by answering routine questions and providing information on any number of issues, but it also logs in complaints and service requests, forwarding them to the appropriate department for action and resolution.
search knowledgebase

Search the Knowledgebase

Access general information such as Garbage or Recycling policies, the process of obtaining a Building Permit, or how to obtain a Dog License, or log in to check a service request status.
submit service request

Submit a Service Request

Request for a service such as a pothole repair, missed garbage, streetlight out, or abandoned vehicle.
self help portal

Self Help Portal

Get quick answers for frequently asked questions regarding code violations, elections, garbage, taxes, and more.
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Download MyLAX on your Smartphone

Download the free iPhone app or download the Android app