A branch fell off of a boulevard tree, who should I report it to?
Parks, Recreation & Forestry Dept maintains boulevard trees. You can reach them at 608-789-7533.
How do I report a pothole?
Call the Street Department, 608-789-7340, to report a pothole. See our webpage for information on potholes.
The storm or sewer drain is plugged, who do I call?
If a drain is plugged by debris, such as snow or leaves, contact the La Crosse Utilities, 608-789-7536. They can best direct you to the Stormwater or Sewer Utility.
There is an issue with a manhole or watervalve cover, who do I call?
If a manhole or water valve cover missing, flipped up, or has what looks like a hole forming next to it, contact the La Crosse Utilities, 608-789-7536. They can best direct you to the Water, Stormwater, or Sewer Utility.
What do I do with a dead non-domestic animal?
If the animal is on your property, you can dispose of it at the La Crosse County Landfill.
If the animal is deceased and in the roadway, call the Street Department, 608-789-7340. If it is a domestic animal, such as a dog or a cat, please call the Coulee Region Humane Society at 608-781-4014, so they can note it against their reported animals list and get it picked up.
What if there is a street light out in a residential area?
Street lights on wooden poles are the property of Xcel Energy. These are typically found in residential areas and alleys. You can submit the request for service on their website, www.xcelenergy.com or call them at 800-895-4999.
When will the City plow my street or spread salt?
Providing snow and ice control is an enormous task. Variations in weather conditions, time, temperature, precipitation amounts and rates, wind conditions, topography, and traffic conditions make the problem complex. No two storms are alike, yet the task at hand is similar and timing is critical. See our Snow & Ice Control Plan page for details on precipitation type, forecasted amounts, and procedures.
Who do I contact if my neighbor hasn't cleared the snow or ice from their sidewalk?
For the safety of our citizens and visitors, the City has an Ordinance that requires snow and ice to be removed from the sidewalk and curb ramps within twenty-four (24) hours after it ceases to fall. The Engineering Department handles inspections for compliance and that may occur anytime throughout the season beginning with the first snowfall. You may contact them at 608-789-7505.
Who is responsible for maintaining alleys in the winter?
The City does not lay salt or salt/sand nor do we plow alleys. It is the responsibility of the property owners abutting the alley to remove any snow, if necessary.
