Water, Sanitary Sewer & Stormwater Utility billing and customer services are managed through the La Crosse Utilities Office. Payments are all processed by the City Treasurer's Office. 

La Crosse Utilities Office:
400 La Crosse Street, 5th Floor

Telephone  (608) 789-7536 

Office Hours (Phone or Email only):

         8:00am – 4:00pm  Monday - Friday, except Holidays

Email: utilities@cityoflacrosse.org

Online:  www.cityoflacrosse.org/utilities

City Hall:

400 La Crosse Street 

Telephone  (608) 789-CITY 

Facility Hours:

City Hall lobby is open from 8:00am to 4:00pm, Monday thru Thursday. 

 Emergency Information

Utility Management Contacts


Additional Contacts by Topic

Billing and Credit Questions
La Crosse Utilities Office
(608) 789-7536

Stormwater Credit Application Questions
Engineering Dept c/o Yuri Nasonovs
(608) 789-7594

Erosion Problems
Community Risk Management
Building Safety Division
(608) 789-7530

Illegal Dumping Reporting
La Crosse Utilities Office
(608) 789 - 7536

Storm Sewer Maintenance Questions
La Crosse Utilities office
(608) 789-7536

Storm Sewer Construction Planning
La Crosse Engineering Dept
(608) 789-7505